Privacy Policy

1. Introduction

Welcome to BlueSky Marketplace. We respect your privacy and are committed to protecting the personal information you provide when using our website, marketplace, communication services, and other features.

By using BlueSky Marketplace, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you use the platform, we may collect information such as:

• Name and account information
• Phone number
• Email address
• Delivery address and location details provided for orders
• Product and order information
• Payment-related information required to process transactions
• Messages and communications sent through the platform
• Information provided when registering as a seller
• Technical information such as browser and device information

3. How We Use Your Information

Information collected may be used to:

• Create and manage your account
• Process and manage orders
• Facilitate payments and transactions
• Coordinate product delivery
• Communicate with customers and sellers
• Provide customer support
• Improve BlueSky Marketplace services
• Detect and prevent fraud or misuse
• Maintain platform security
• Comply with applicable laws and legal requirements

4. Customer Accounts

You are responsible for providing accurate information when creating an account and for keeping your login credentials confidential.

If you believe that your account has been accessed without authorization, you should contact BlueSky Marketplace as soon as possible.

5. Seller Information

Sellers may be required to provide additional information such as business name, owner information, contact details, and other information necessary for seller registration and marketplace operations.

Seller information may be used to verify sellers, operate marketplace services, process orders, and communicate with customers.

6. Payments

Payment information is used to facilitate transactions and payment processing. BlueSky Marketplace will only request information that is reasonably necessary for the relevant transaction or service.

Users should never share passwords, PINs, OTP codes, or other confidential security credentials with another person through marketplace messages.

7. Sharing of Information

We do not intend to sell your personal information. Information may be shared when reasonably necessary to operate the marketplace, including with:

• Relevant sellers when required to fulfill an order
• Delivery providers where necessary for delivery
• Payment service providers
• Technical and service providers supporting the platform
• Authorities where required by applicable law

8. Data Security

BlueSky Marketplace takes reasonable measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

9. Cookies and Technical Data

BlueSky Marketplace may use cookies, sessions, and similar technologies to maintain login sessions, remember preferences, improve functionality, and understand how the platform is used.

10. Your Responsibilities

You should provide accurate information, protect your account credentials, and avoid submitting another person's private information without proper authorization.

11. Children's Privacy

Users should not provide personal information belonging to children through the platform without appropriate parental or legal authorization.

12. Changes to This Privacy Policy

BlueSky Marketplace may update this Privacy Policy when necessary to reflect changes to our services, technology, legal requirements, or business practices.

Updated versions will be published on this page.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact BlueSky Marketplace through the Contact Us section of the platform.